About Whitney
I joined Al Serra in 2020 as a Service Advisor. I have over a decade of experience working in customer service. I come to work to provide my customers with a fun and honest experience, and I look forward to returning customers and seeing familiar faces. In my spare time, I enjoy traveling, going to the beach, being outdoors, and spending time with my loved ones and my kitten.
Customer rating
4.8 / 5 based on 1554 ratings (965 written reviews)
Recent reviews
Whitney is always friendly and knowledgable when I visit the dealership and she keeps me informed of the service processes.
— Timothy E. ,
She is cheerful, courteous and lets you know what is going on.
— Kim M. ,
Whitney was professional, courteous, made sure the amount we discussed prior to the work matched the amount after work was completed. I was a work in given care issue while out of town and was taken great care of
— Shari S. ,
Excellent. She reach out with updates and kept me in the loop as to my vehicles status.
— Daniel D. ,
Consistently best in class automotive service center.
— Scott C. ,
Her responsiveness and willingness to help throughout the entire process of getting my vehicle repaired were much appreciated! Every question I had was quickly answered and any concerns I had were addressed in a timely manner.
— Samuel A. ,
Whitney was very helpful and professional. She explained everything throughout the service I received.
— Carol C. ,
Whitney is always friendly and easy-going. We appreciate her knowledge and her smile.
— Cynthia H. ,
I had a very straightforward and positive service experience. Whitney was professional, clear, and helpful during both the drop off and pick-up of my car. She listened to what I wanted and made sure the technicians got the work I needed done without confusion or issues. Overall it was a pleasant and hassle free experience.
— Graham G. ,
she was very kind and helpful. made sure all my questions were answered and my car worked on quickly
— Julie H. ,