I joined Al Serra in 2020 as a Service Advisor. I have over a decade of experience working in customer service. I come to work to provide my customers with a fun and honest experience, and I look forward to returning customers and seeing familiar faces. In my spare time, I enjoy traveling, going to the beach, being outdoors, and spending time with my loved ones and my kitten.
4.8 / 5 based on 1522 ratings (941 written reviews)
She is very competent and kept me informed of the progress of my vehicle. Great asset to the business!
— James Z. ,
I stopped in because the tire pressure indicator light was on I left the car in the service area and I went to talk with Kyle about a new truck while I waited she came over and gave me my key fob and said I was all set by the time I got home 30 minutes later I have the same problem so no I am not happy
— David H. ,
Always dose an amazing job.
— Patrick B. ,
She was very friendly and helpful.
— Jill L. ,
Professional, friendly, and quick I was treated with respect. Only reason I did not give a ten out of ten is because I requested a tire rotation, and only received a (4) tire rotation on a Subaru Outback Wilderness. All previous have been a (5) tire rotation because it comes with a full size spare.
— Gary S. ,
Excellent! Always a good service experience with Whitney.
— Charles A. ,
It was great, my first time coming in for an oil change in my 2024 subaru outback and was very pleased with everything. She was very kind and patient as i was getting my two little ones out.
— Derek H. ,
Extremely great… This is the kind of customer care I have come to expect from your dealership! I am certainly spoiled!! Thank you. You all rock
— Mandy W. ,
Whitney was Great! quick with personal touch! I would highly recommend Whitney!
— Gary L. ,
Very good
— Joslynn W. ,